On tickets
Add the 'Observations' that you consider necessary in the tickets, so that when they are validated with our app, these observations will be shown on the screen. For example you can add comments of the type: 'Warn the organisation when this ticket is validated', or 'Assign special seat to this attendee', or 'Deliver invitation to the attendee'.
You can add observations to a ticket or a range of tickets, by following these steps:
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1. Click on Menu => Events => Active => Title of the event in question => List of ticket categories => Ticket in question (option - Add observations to tickets). A screen is displayed on the screen where you can add observations to tickets in an ticket category.
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2. On this screen, a ticket finder is enabled that shows the information associated with the printed or electronic tickets generated. It would be enough to select the type of ticket (printed or electronic), and enter the identification number of the ticket (if it is electronic without the letter E). It is shown if the ticket has been assigned to a distributor, if it has been validated with the app, if it is canceled by the administrator, or it is valid to pick up by the app, or if it has an associated name/ID of an attendee.
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3. To add observations to one or more tickets, we select the option of ticket type printed or electronic. As the tickets are numbered, the initial identification ticket number and the final identification ticket number are added to add observations. Below, in the text field, enter the text with the observations to add. Click on 'Save changes', and the operation is performed.
When a ticket is sent by email to an attendee, the relevant comments can be added to the same screen.
In accreditations
For accreditations, observations can be indicated in the data upload excel. If you then want to add observations in accreditations, you must do one by one from the Attendant list.