How to assign/remove electronic tickets to a distributor

On the administrator's intranet, perform the following steps:

• Press Menu => Events => Active => Title of the event in question => List of ticket categories => ticket in question (option - Assign/remove tickets to/from a distributor).
• On this screen a ticket search engine is enabled that shows the information associated with the printed or electronic tickets generated. It would be enough to select the ticket category (printed or electronic), and enter the identification number of the ticket (if it is electronic without the letter E). It is shown if the ticket has been assigned to a distributor, if it has been validated with the app, if it is canceled by the administrator, or it is valid to pick up by the app, or if it has an associated name/ID of an attendee.
• To assign one or several tickets to a distributor, first select the distributor from the existing drop-down (when selecting it, it shows us information about the tickets assigned to it), select the option to assign or remove (depending on the operation that you want to do), the option of electronic ticket type, and we introduce the number of tickets to assign/remove. Click on 'Save changes', and the operation is done.