For each distributor you can do the following:
When deactivating an active distributor, the following effects occur:
When a distributor is deactivated, the assigned tickets are not removed. For this you have to click on 'Remove'.
When a distributor is deactivated, assigned tickets are not canceled. for that you have to press 'Cancel'.
To deactivate a distributor, follow these steps: Click Menu => Distributors => Active. The list of those that are active is displayed.
Search for the distributor to deactivate, and in the actions part, click on 'Deactivate'.
When reactivating a Deactivated distributor, the following effects occur:
When a distributor is reactivated, assigned tickets are not activated. For this you have to click on 'Activate'.
To reactivate a distributor, follow these steps: Click on Menu => Distributors => Deactivated. The list of those that are deactivated is displayed.
Search for the distributor to reactivate, and in the actions part, click on 'Activate'.
Deleting a distributor has the following effects:
When a distributor is removed, the assigned tickets are not removed, nor are they canceled. For this you have to click on 'Remove' and 'Cancel' respectively, before removing the distributor.
Remove tickets from previously deleted distributors. In case you eliminate the distributor, and then want to remove or cancel the assigned tickets, you can not do it from the list of distributors screen, but from the screens dedicated to remove/cancel tickets by their identification number.
To remove a distributor, follow these steps: Click Menu => Distributors => Active/Deactivated. The list of active/deactivated is displayed.
Search for the distributor to be deleted, and in the actions part, click on 'Delete'.
The data that are allowed to be modified are:
To change the data of a distributor, follow these steps: Click on Menu => Distributors => Active. The list of those that are active is displayed.
Search for the distributor to modify, and in the actions part, click on 'Modify'.
When removing printed tickets from a distributor, it implies that all printed tickets of the active events (printed tickets of archived events are not removed, but are still assigned to the distributor) that have been assigned to the Distributor, they are like they are not assigned to any distributor, appearing as without assigning those printed tickets that they owned. For example, if you had assigned 10 printed tickets of the VIP ticket of an active event, and of them you had 10 tickets distributed, and you have 15 tickets available to distribute, when you click on remove printed tickets, the assignment of the 10 tickets is removed , without getting to cancel (to cancel them before removing them, the steps of the cancellation indicated in the following section).
To remove the tickets printed to a distributor, follow these steps: Click on Menu => Distributors => Active/Deactivated. The list of those that are active/deactivated is displayed. Search the distributor to remove the printed tickets, and in the share section on paper tickets, click on 'Remove'.
When removing electronic tickets to a distributor, implies that all electronic tickets available for active events (electronic tickets for archived events are not removed, but are still assigned to the distributor) that have been assigned to the distributor, they are no longer available for distribution by this distributor. For example, if you had assigned 10 electronic tickets of the VIP ticket of an active event, and of them you had 10 tickets distributed, and you have 15 tickets available, when you click on remove electronic tickets, those 15 tickets are removed, leaving the 10 distributed to the attendees.
To remove the electronic tickets to a distributor, follow these steps: Click on Menu => Distributors => Active/Deactivated. The list of those that are active/deactivated is displayed. Search the distributor to remove the electronic tickets, and in the part of actions on electronic tickets, click on 'Remove'.
The operation of removing tickets can not be undone. If you want to reassign, you must redo the steps made at the time of the assignment.
By voiding printed/electronic tickets to a distributor, it implies that all printed/electronic tickets of the active events (the printed/electronic tickets not validated from archived events have already been canceled at the time of file) that are assigned to the distributor, are set as VOID to show the error at the time of validation on the door with the bikubo app.
To cancel printed tickets to a distributor, follow these steps: Click Menu => Distributors => Active/Deactivated. The list of those that are active/deactivated is displayed. Search the distributor to cancel the printed tickets, and in the share section on paper tickets, click on 'Cancel'.
To remove the electronic tickets to a distributor, follow these steps: Click on Menu => Distributors => Active/Deactivated. The list of those that are active/deactivated is displayed. Search the distributor to cancel the electronic tickets, and in the part of actions on electronic tickets, click on 'Cancel'.
Vouchers that have not been VOIDED can be returned as VALID.
To validate the printed tickets to a distributor, follow these steps: Click Menu => Distributors => Active/Deactivated. The list of those that are active/deactivated is displayed. Search the distributor to cancel the printed tickets, and in the share section on paper tickets, click on 'Activate'.
To put VALID electronic tickets to a distributor, follow these steps: Click on Menu => Distributors => Active/Deactivated. The list of those that are active/deactivated is displayed. Search the distributor to cancel the electronic tickets, and in the part of actions on electronic tickets, click on 'Activate'.