1. The delivery time will be showed in the purchasing process, are estimated and normally they are not greater than 5 working days.
2. The shipping costs are included unless indicated otherwise.
3. BIKUBO is not accountable of delays related with shipments to third persons, including messenger services, printing delays due to force majeure, strikes, traffic, roadblocks, difficult access situations or or any other singularity that prevent the printing and shipment in regular and normal conditions.
1.1.BIKUBO develops, operates and provides different services in the areas of, among other things, creation, design, management, analysis and ticket printing, QR codes, websites, ticket validation services, check and ticket authentication verification and the related consulting services. The user has a ticket generation service with unique QR code integration, and a free tool (app) available for iOS and Android devices, to make the required controls.
BIKUBO does not sell or commercialize printed or electronic tickets, nor is intermediary in the sale, nor participates in any way in the event organization. BIKUBO is a technologic tool and only offers access validation for events.
BIKUBO commercializes a generation and ticket download service, and the reading implementation of them.
BIKUBO (only in Spain) commercializes the printing and shipment of the generated images with QR, barcode, numbering or another identifying data and the reading implementation of them.
BIKUBO only commercializes unique and custom services, not subdued to the right of withdrawal, not reusable in any of its variations.
1.2 These Terms and Conditions control any reference to these contractual relationships between BIKUBO and the user. The Terms and Conditions are applied to all the BIKUBO offers and services, as well as all the agreements and service relationships between BIKUBO and the user. This applies regardless declarations made, the register, or the end of the contract, service or the receipt of the service.
1.3. The user's terms and conditions, as opposed as stated here are only valid if BIKUBO explicitly approves its validity in writing; such validity cannot be deduced from a mere silence, nor from a non contradictory disposition de una disposición no contradictoria o sin reservas o de la recepción de servicios o honorarios convenidos. Los clientes son personas naturales o jurídicas o sociedades con capacidad legal que ejecutan su profesión comercial o autónoma al término de la transacción legal.
1.4. Generally, the BIKUBO services can be used for private and commercial purposes, unless an exclusively private use or an exclusively commercial use is explicitly indicated.
1.5. The BIKUBO services are exclusively for people of legal age, in the case of an individual person. The user ensures to be of legal age and full legal capacity at the time of the sign up, and full legal capacity to make payments on Internet.
1.6. BIKUBO provides an intermediation service of technologic use to control an event access. Under no circumstances is accountable of cancellations, variations or any other modification of the event. BIKUBO is not a promoter nor is linked with any event activities. The BIKUBO services are exclusively about ticket verification system generation in the event access, but the final responsibility corresponds to the event organization.
2.1. The subject of the contract is the use of the service explicitly agreed between BIKUBO and the registered user.
2.2. The registered user commits to provide complete, valid and updated information at the time of register, introducing, configuring or updating data if it is necessary. The use of nicknames, alias or professional names is not allowed. Multiple non-authorized accounts for a user must be omitted. The sign up and the use of the terminology for determining the user is the responsibility of the user.
2.3. The user is accountable of his selected password. This password should not be available for third persons. If the user does not follow these instructions, it will be accountable for the damage caused. BIKUBO will not make the password available for third persons and will not request the password to the user, except for the login. not even via phone call or email. BIKUBO recommends the use of safe passwords, and login with private and safe devices.
2.4. The presentation of the services in the BIKUBO websites does not represent a legally binding offer, but a non-binding invitation for the user to present a corresponding offer. The process and the step that lead to a binding offer by the user will be explained in the corresponding service sections.
2.5. Before the presentation of the corresponding legally binding offer by the user, it has to confirm explicitly that he has read these TERMS and CONDITIONS and the cancellation instructions by click in the checkbox provided. Before the presentation of a binding order or sign up, the user can check the introduced data clicking the corresponding button, and changing it if it is necessary.
2.6. After the presentation of the binding order or the user sign up and the legally binding offer associated by the user, an email will be sent to his email address. This email confirms the order reception or the sign by BIKUBO, but it does not constitute the approval of theoffer made by the user, unless in this email the order confirmation is stated. The user must ensure that the email address provided is correct and the emails sent by BIKUBO can be received and will not be blocked in case that spam filters are used.
3.1. The concrete contractual services of BIKUBO are the result of the concrete presentation of each one of the service sections (available in www.bikubo.com). The same is applied to the scope of the service, the period of the service, and the user obligation to pay the compensation associated to the requested service.
3.2. The service provided by BIKUBO rely largely on the third persons availability, specially on the availability and accessibility of, for example, the world's Internet infrastructure and mobile communications, data centers, phone lines, communication networks, applications, etc. The user is aware and accept that for this reason, the contractual services must be totally or partially, permanently or temporarily, discontinued, restricted, blocked or modified for all the users or individual users if it is necessary.
3.3. BIKUBO is authorized to use programs that allow to reach conclusions about the users behaviour. This information improves the security, optimizes the BIKUBO services and is managed confidentially in a proper fulfillment of the requirements and regulations of data protection.
4.1. The user is required to user the products and services provided by BIKUBO in a proper fulfillment of the legal requirements. The user specially guarantees not to use, provide or link contents that violate the current legislation or any right of third persons. The user must ensure and verify this continuously and properly under his own responsibility.
4.2. The user is required to refrain from everything that can affect the usability of the services provided or organized by BIKUBO. This applies, among others, to the use of virus, malicious software or software that automatically generates user request via Internet. The user will not change, manipulate, overwrite, copy or distribute the website areas or the website ares from other users provided by BIKUBO or by his providers as well.
4.3. The user services and contractual rights cannot be transferred to third persons nor provided to third persons for its use. The user is required to prevent that non-authorized third persons have access to services provided or mediated by BIKUBO, or third party services... El usuario tiene la obligación de impedir que terceros no autorizados accedan a servicios prestados o mediados por BIKUBO o servicios de terceros por las correspondientes precauciones de acuerdo con el estado actual del arte. The user commits to keep secret their sensitive data (for example, their password) and, in case of bad use or suspicion of an incorrect use, change the password immediately and notify BIKUBO of such use.
4.4. The user is accountable of the technical devices, means of communication, hardware and software used. This is applied at his convenience and security. Its obligation to pay any agreed fee of use or any other compensation will not be affected for a possible failure or malfunction of these devices. The user will inform BIKUBO immediately about any of these failures and will describe its cincumstances and details as accurate as possible.
4.5. The user will commit to look after the continuous, correct and proper security of his personal data and it is accountable, to the extent that the damage was not caused by BIKUBO intentionally or by serious negligence.
4.6. In accordance with the current legislation, the user is required to identify or allow that the used content or the content introduced by the user as its own content or extern content and in particular to fulfill the legal obligations of legal responsibility.
4.7. If the user violates his obligations and legal duties and contractual obligations, the user is completely accountable of the damages incurred. BIKUBO is not required to check the behaviour of the user or the contents used, provided or linked due to possible legal or contractual violations. In case of infringements, illegal contents or suspicious improper use, BIKUBO will have, regardless of it, right to delete, block or restrict the contractual services, contents, links or codes without notice.
4.8. The registered user will accept the good practice politics and fair use of the service, being able to cancel the account or any of the services if this requirement is violated at any time.
5.1. The target of BIKUBO is a continuous availability and an error-free functionality of the provided services. BIKUBO offers the users its contractual or mediated services 24 hours per day, but reserves the right to restrict or shut down the systems punctually during the peak hours for the maintenance or the performance optimization. This does not apply as a contractual obligation violation by BIKUBO. The temporary restrictions or the mentioned failures previously does not lead to user claims and does not establish the right of an extraordinary termination by the user.
5.2. BIKUBO excludes any responsibility for negligent uses by the users. It is the user's responsibility of the use of goods and services adquired via bikubo.com, as well as the password transfers, profile assignments or any other service used from the administrator panel.
5.3. BIKUBO is not accountable of the interruptions, disruptions, limitations or any other impediment due to circumstances beyond the control of BIKUBO's range of influences.
5.4. The user is aware and accepts that the software and the web applications cannot be created error-free, according with the current status of the website. It also could happen that a code cannot be read, interpreted or processed by any terminal device. Despite the diligent efforts of BIKUBO, this cannot be completely discarded. Furthermore, BIKUBO cannot take responsibility for this or for device damage caused by this issue.
5.5. The user releases BIKUBO and its legal representatives, agents and legal successors of all the compensation, damages, losses, rights, complaints and fee claims resulting from any rights violation which the user, the agents or legal representatives are, for example, the violation of the rules or contractual specifications, legal or official, or the violation of the industrial property rights, author rights, trademark right, characteristic rights, personal rights or another legal violations. The liberation also includes the legal costs for an appropriate legal defense. The liberation is done without harm of the user obligation to compensate BIKUBO for the damage caused to it, by its legal representatives or agents.
6.1. Unless the corresponding BIKUBO service is free, the compensations and fees to pay by the user are showed in the respective service sections, including all the related price components, respectively, calculation bases, payment processes and payment conditions. The corresponding invoice will be made available via mail, email or download on his account after the contract approval.
6.2. In case of VAT modification, BIKUBO can adjust the compensation or commission of the product or service prices from the date of the legal VAT modification.
6.3. BIKUBO is not required to provide or unlock contractual services before the payment, unless BIKUBO and the user agree contractually.
6.4. BIKUBO reserves the right to charge for the services that previously were available freely after the corresponding advertisement and/or stop offering free services.
6.5. The amount to pay out will accrue in the moment BIKUBO accepts the contract over the contractual agreement of payment and it should be paid in advance for the agreed contract period or the part of the agreed contract period.
6.6. In case of a delay in the payment, BIKUBO could claim for damages caused by delays, as well as the legal penalty interest, or can retain the contractual services until the complete payment. The user is required to refund the resulting costs of the devolution on the extent to which the event caused the costs.
6.7. If the user does not fulfill the payment contractual obligations, BIKUBO can set a proper grace period with a threat of termination. After the expiration date, BIKUBO can extraordinately terminate the contract with the user and delete indefinitely any data without involve a separate contract.
6.8. If the user does not make use of the contractual services, it does not free him from the payment obligations.
7.1. As part of the delivery of contractual services, BIKUBO and its providers collect, store and process personal data according with the current data protection rules, in particular the 34/2002 Rule, from the 11th of July, of services of the society of the information and electronic commerce. The date will only be transmitted to third persons, if it is necessary for the delivery of services or if said transfer may be subject to a legal obigation. The user agrees with the collection, storing and transfering with the transfer of his personal data according with the privacy policy.
7.2. All the rights of the services of BIKUBO and its labelling, including the trademarks, patents, author rights, license rights or any other property right or other rights are exclusively from BIKUBO and can only be used according to the explicit contractual agreemtns and in the same way, and only for the period of time areed contractually. In particular, the user is not allowed to copy, change, disassemble software or create any processing of these that try to guess the source code. Furthermore, the user is not allowed to sell, assign software or another products or services, to the extent that emits sublicences or to the extent than it transfers other rights to third persons or claims said rights. The user rights for the contents introduced by it are not affected.
7.3. If the contractual use of services or mediation services provided by BIKUBO is affected by third persons property rights without BIKUBO's fault, BIKUBO can interrupt the affected services hereby. In this case, BIKUBO will inform the user without delay and will offer an alternate appropriate solution if it is possible.
8.1. The contract will be effective during the agreed period between the user and BIKUBO, in accordance with the advice agreed contractually. To the extent that it is not explicitly agreed in any other way, the contract can be terminated with an advice period of one month before the contract end. In case of the termination does not happen, the contract will be extended for the same period of time. To the extent that an expiration date is not agreed, the contract will be executed indifinitely with an advice period of one month after the expiration of the first complete month of the contract, and then after each natural year.
8.2. The termination must be made by writing, by mail or by any way that BIKUBO indicates.
8.3. The user can delete the accounts and contents created in any moment without having to specify a reason, but it does not imply that the payment obligations end in case of an effective contract termination.
8.4. After the contract termination, BIKUBO is not required to store or keep the contents, links or available data.
8.5. In case of block or suppression by BIKUBO due to a premature block or a requested or induced suppression by the user, the user cannot submit complaints of restoration against BIKUBO.
8.6. The mutual right of the extraordinary termination for important reasons is not affected. That important reason exists for BIKUBO, if the user violates contractual or fundamental obligations significantly, violates the contractual obligations despite a warning, affects the BIKUBO security systems, other users or third party people, changes or manipulates the BIKUBO or their vicar agents services, as long as the user supplies incorrect data throught the sign up or during the contract's life, or provide or use racist, pornogrpahic, violent, immoral or illegal content or violate property rights or personal rights from BIKUBO or from third party people.
8.7. A blocked or cancelled user cannot access or try to access to the BIKUBO services.
8.8. The fees or compensations paid in advance will be only refunded in cases where BIKUBO is accountable of the extraordinary termination.
As long as the user terminates the contract as a consumer in terms of current legal normaltive, that is, as a physical person that performs a legal transaction with a purpose that is out of his commerce, business or profession, the following will be applied.
Cancelling politics
9.1. Right of withdrawal
All the services offered by BIKUBO will be considered not qualified to the right of withdrawal, so the user renounces to it after the agreement of these conditions.
The user cannot user the right of withdrawal or resolution, according to the current regulation in terms of consumption and planning of the retail businesses since the delivery of the goods provided according to the customer specification or clearly customized cannot be taken advantage to this right.
9.2. Cancellation consequences
The services offered by BIKUBO have not right of cancellation. The user acquires customized goods, of individual use, not recoverable and not refundable.
In case of the goods sent by messaging service under no circumstances they will be refundable for being a customizable good, unique and not reusable for a further sale.
10.1. The Spanish legislation will be applied, or the European Union's otherwise.
10.2. In case of disputes derived or related with the commercial relationship with the users, the registered address of BIKUBO is as well the legal place, if the users are traders, public law legal persons or special funds of public law or do not have general jurisdiction in Spain. The ability of BIKUBO to appeal to another court of jurisdiction remains unaffected.
10.3. If the individual regulations of these TERMS and CONDITIONS must be ineffective or legally unvalid, the efectiveness of the remaining regulations will not be affected by this.
10.4. BIKUBO reserves the right to change these TERMS and CONDITIONS in an adequate and reasonable way. The user will be informed via email of the changes at least one month before the planned implementation of the new version of the TERMS and CONDITIONS. If the user does not object the applicability of the updated terms in the next six (6) weeks after the reception of the notification, the modified terms will be considered accepted by the user. BIKUBO will inform the user separately and in an appropriate way about the importance of said period of six weeks and his right of refusal and the consequences of his silences. In case of the denial of the consent, BIKUBO reserves the right to terminate the contractual relationship.