How to assign/remove electronic tickets to a distributor

In the administrator intranet, follow these steps:

• Click Menu => Events => Active => Title of the event in question => Ticket categories list => Ticket in question (option – Assign tickets to a distributor).
• On this screen a ticket search is enabled which displays information associated with generated printed or electronic tickets. You only need to select the ticket category (printed or electronic) and enter the identifying ticket number (if electronic, without the letter E). It shows whether the ticket has been assigned to a distributor, whether it has been validated with the app, whether it has been cancelled by the administrator, whether it is valid for collection via the app, or whether it has an associated attendee name/ID.
• To assign or remove one or more tickets from a distributor, first select the distributor from the existing dropdown (selecting it shows information about the tickets already assigned to them), select the assign or remove option (depending on the operation you want to perform), select the electronic ticket type option, and enter the number of tickets to assign/remove. Click 'Apply changes', and the operation is performed.