If you are an attendee of an event and want to receive your tickets by email, click here to access the recovery screen.
Retrieve TicketsBikubo lets you create and send tickets, credentials and cards securely and in bulk, preventing forgery and resale.
In this section you will find tutorials to make the most of all its features.
General concepts
What are Bikubo's main features
How to add a sales form for tickets / credentials / cards with Bikubo
Selling tickets/credentials of the same category for different dates via web forms
How to access the event with my tickets / credentials / cards?
Ticketing system
How to use QR at an event?
How to create an event
How to archive an event
Delete an event
Delete a ticket / credential / card category
List of completed purchases
Ways to validate tickets / credentials / cards with the Bikubo app
Online validation of tickets / credentials / cards and capacity with the Bikubo app
Offline validation of tickets / credentials / cards and capacity with the Bikubo app
Simultaneous offline and online validation of tickets / credentials / cards and capacity with the Bikubo app
Web validation of tickets / credentials / cards
How to attach a scanner gun to devices to validate tickets / credentials / cards
How to configure the email that is sent with tickets / credentials / cards
Send a reminder or informational email to tickets/credentials/cards in a category
What to do if an attendee says they haven't received the email with their tickets / credentials / cards
Make validation sessions compatible for a ticket / credential / card.
Validation settings: number of validations and control dates.
Reset validations
Tracking emails sent with tickets / credentials / cards
Manage attendance waiting lists
PR manager module
How to register distributors
How to assign/remove electronic tickets / credentials to a distributor
Operations that can be performed with distributors
Distribution of electronic tickets / credentials by distributors
Share events with distributor managers
Validation and sales statistics
Modify ticket / credential / card data
How to add notes to tickets / credentials / cards
How to collect notes on tickets / credentials / cards during access validations
Send SMS to a list of mobile phone numbers via an Excel file.
Send SMS to a list of attendees in a category of an event.
Attendance reports for events
Online ticket sales website
Other options configurable by Bikubo, on admin request
How to create a ticket category
How to generate a PDF of tickets
How to generate/send tickets by email to attendees from an Excel file
How to generate/send tickets by SMS to attendees from an Excel file
How to generate or send a ticket individually by email, SMS or WhatsApp to an attendee
How to request ticket printing
Add security elements to your tickets
Ticket examples with security elements
How to buy electronic tickets
How to assign/remove printed tickets to a distributor
Summary of sales via PR managers
Distribution of printed tickets by distributors
Cancel/activate electronic/printed tickets of a ticket category
List of attendees for an event using tickets
List of ticket PDFs
How to prevent/allow ticket resale with Bikubo
Nominal tickets
How to create a credential type
How to generate a PDF of credentials
How to send credentials by email to attendees from an Excel file
How to send credentials by SMS to attendees from an Excel file
How to purchase electronic credentials
How to send a credential individually by email, SMS or WhatsApp to an attendee
Cancel/activate credentials
List of attendees for an event using credentials
List of credential PDFs
How to enable the cards module
How to create a card type
How to generate a PDF of cards
How to send cards by email to users from an Excel file
How to send a card individually by email, SMS or WhatsApp to a user
Cancel/activate cards
List of card users
List of card PDFs
Enable or disable access for cards
You can control access to all your events
If your event has high attendance, connect a Bluetooth QR or barcode scanner to speed up access.
Your tickets, credentials and cards are tamper-proof
You can use electronic or printed tickets / credentials / cards
We provide sales, validation and sending statistics...
You can have a payment form to sell your tickets / credentials / cards online.
You have a free app to read QR and BarCode codes
You can have a seating map for your event.